Air Guide Travel respects your privacy. This page explains what information we collect, why we need it and how we keep it safe.
1. What we collect
When you enquire or book, we collect what is needed to arrange your travel: name, phone number, email, passport and CNIC details, photographs, date of birth, family members travelling with you, medical needs you tell us about (for example a wheelchair), and payment records.
2. Why we use it
We use your information only to arrange and manage your trip: visas, flights, hotels, transport, group lists, travel documents and the Air Guide trip app, and to contact you about your booking. With your permission we may also send you news about future groups.
3. Who we share it with
We share only what is needed with the people who provide your travel: airlines, hotels, transport companies, our partners in Saudi Arabia and Iraq, embassies, and government bodies such as the Ministry of Religious Affairs (MORA), Pakistan and the Ministry of Hajj & Umrah, Saudi Arabia. We do not sell your information.
4. How we keep it safe
Your records are kept in Air Guide's secure office systems, which only Air Guide staff can open. We keep all records for 10 years (in accordance with the laws of Pakistan) and then delete them securely.
5. This website
This website does not use advertising cookies. To understand how visitors use the site (for example which pages are opened and from which country), we use Google Analytics through Google Tag Manager; it sets cookies and sends anonymous usage data to Google. You can block these cookies in your browser settings. Google reviews on the site are shown by Trustindex, videos play from YouTube, and the WhatsApp button opens WhatsApp; these services have their own privacy policies. Forms on this website send your details to Air Guide over a secure (https) connection.
6. Your choices
You can ask us to show, correct or delete the information we hold about you, unless we must keep it for a booking that is still active or by law. You can also ask us at any time to stop sending you news.
Contact us
Air Guide Travel, Karachi, Pakistan
Phone: 021-111-786-572
Email: info@airguide.travel
WhatsApp: +92 334 6644016